Frequently Asked Questions

Everything you need to know about shopping at Oddballs.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 10-15 business days depending on customs.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, underwear and socks cannot be returned unless faulty.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our unique cuts may differ from standard high-street sizing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, we pride ourselves on working only with SEDEX-certified factories that ensure fair wages, safe working conditions, and sustainable manufacturing processes.

Can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress.